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How do I Download my eBooks to my Sony eReader?

My Sony eReader is not appearing in Reader.

Font size very large for some eBooks?

I Think I Might Have a Problem With my Sony eReader.

My eBook shows an expiry date when I see it in Reader.

Announcements

Font size very large for some eBooks?

16 Jan 2012

Some Sony customers have reported that the font size is very large on some eBooks and we have been testing all reported eBooks and have found that the problem is with the Sony software. Follow the process here to fix it.

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My Sony eReader is not appearing in Reader.

06 Dec 2011

If you cannot get your Reader by Sony to appear in the Reader program on your computer, it may not have been registered.

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How do I Download my eBooks to my Sony eReader?

06 Dec 2011

Downloading your Borders eBooks to Reader is easy, but to make it even easier we have compiled a guide to ensure you are reading as soon as possible.

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Font size very large for some eBooks?

Some Sony customers have reported that the font size is very large on some eBooks and we have been testing all reported eBooks and have found that the problem is with the Sony software. Follow the process here to fix it.

Sony have acknowledged this issue and recommend completely removing the existing copy of all affected books form the Sony Reader and software and downloading them again.

The process to undertake this is listed below if you are not familiar with it:

1) Delete the problematic item for your Reader software on your computer. Simply click on the book to be deleted and then press the DELETE key on your keyboard and then acknowledge that you wish to delete this item.

2) We now need to delete the faulty download that the Sony Reader software has installed on your computer prior to re-attempting the download. To delete the old file look here:

PC USERS: If you are using Reader for PC please open 'MY COMPUTER or COMPUTER' and look in the following directory: My Documents > My Books

APPLE MAC USERS: If you are using Reader for Mac then please open 'FINDER' and then look in this directory: Documents > My Books

3) SYNC your Sony Reader to update the device.

4) You should now download a new copy of the deleted items from our website.

5) Once the download has finished, SYNC your Reader device again.

If you continue to encounter an error please repeat the process. This problem relates only to Sony software and Sony Customer Support on 1300-137-669 or by visiting the link below: http://www.sony.com.au/section/contactus