Most Helpful

What is an eBook?

Urllink.acsm? What is this file I downloaded?

How long does it take to download an eBook?

I am having trouble purchasing or accessing my eBooks. What should I do?

Once I have purchased my eBook, will it always be available?

Announcements

Are you giving an eReader this Christmas? Don't forget the eBooks!

21 Dec 2011

It is said to be bad luck gifting a wallet or purse without some money inside and this absolute fact also applies to eReaders would you believe!

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Urllink.acsm? What is this file I downloaded?

18 Jan 2011

ePub files are downloaded using third-party software such as Adobe Digital Editions. The acsm file extension stands for 'Adobe Content Server Message', and is your key to obtaining the ePub file.

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Can I delete books from My eLibrary?

02 Sep 2010

Yes, you can delete eBooks.

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Can I delete books from My eLibrary?

Yes, you can delete eBooks.

To delete an eBook from your Kobo or from one of the free eReading apps, please note the instructions below:


Windows-based PCs and Apple Macs:
Open the eReading app and right-click on the eBook that you wish to delete. An option will appear to 'remove this eBook'. After an eBook has been removed, you can 'SYNC' your Kobo or other eReading device with the app to remove the item from your portable eReading device.


iPad:
Open the eReading app and then hold your finger on the cover of the eBook that you wish to delete for several seconds. A window will appear containing details of the eBook. In the lower right corner of that window will be an option to delete the that eBook.


iPhone / iPod Touch:
Ensure that your eBook collection is viewed in 'List View' and then swipe your finger from right-to-left across the eBook that you wish to delete. This will bring up a delete button to the right of the selected eBook.


Android Devices:
Hold your finger down on the eBook that you wish to delete for several seconds. A window will appear. Please select 'Remove Item' within that window. Confirm that you wish to remove that eBook via the subsequent dialog box that appears.