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Why has my delivery not arrived in the advised timeframe?

When will my order arrive?

Delivery information

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When will my order arrive?

Delivery times for items will vary depending on the source. Borders Online sources titles from distributors both locally and overseas. The expected shipping and delivery times will be displayed in the product information for each title.

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Help

When will my order arrive?

Delivery times for items will vary depending on the source. Borders Online sources titles from distributors both locally and overseas. The expected shipping and delivery times will be displayed in the product information for each title.

Read more...

Why has my delivery not arrived in the advised timeframe?

Please contact Borders customer service to check on the progress of your order and remember to include your order number with your enquiry.

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Delivery information

Upon placing your order you should receive a confirmation email followed by a despatched email once your order has been despatched. If for whatever reason you do not receive either of these emails, you may view them at any time in the account page when s

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