24/7 KOBO Technical Support

For technical support for your Kobo eReader, iPad, iPhone or Borders desktop application please call the 1800 number below.
(Please note that this phone number is not for any queries relating to an order for physical books or the status of your order Kobo eReader or if you need to contact our stores)

Phone: 1800 064 011

Kobo Technical Support: 24 hours a day, 7 Days a week.

Borders Online Support

For online orders or website support, contact our friendly customer service team.

PLEASE NOTE: Please do NOT use this number for Kobo technical support.

Phone: 1300 842 802

Customer Service Hours: Monday to Friday 9am to 4.00pm AEST/AEDST

Online Forums:Questions, feedback and answers at our Online forums.

Contact Us

To allow us to respond accurately to your query, please fill out the form below in as much detail as possible so that your query can be passed through to the most appropriate person to provide a response.

We will endeavour to respond to queries in as timely a manner as possible, however please allow up to 48 hours to receive your response.

To find your nearest store please use our Store Locator.

Borders Online Support

For online orders or website support, contact our friendly customer service team.

PLEASE NOTE: Please do NOT use this number for Kobo technical support.

Phone: 1300 842 802

Customer Service Hours: Monday to Friday 9am to 4.00pm AEST/AEDST

Borders Australia Head Office

Level 19,
8 Exhibition Street, Melbourne VIC 3000
PO Box 82
Melbourne VIC 3001