Telephone Techniques

by Lynne Walker

Subscribe to alerts

Paperback

Free delivery

Out of Stock

Get notified when this item becomes available

Be the first to like this

Learn More

You can use the 'like' button to provide positive feedback on products, reviews and other features on the website. 'Like' is similar to voting and will be used to present the most popular content. Once you have clicked 'like', you cannot 'unlike'. You can only 'like' something once.

Overview
Customer reviews

Related Products

Crucial Conversations Tools For Talking When Stakes Are High

by Patterson , Kerry Patterson, Grenny and others

Online Price: $25.99

Communication Skills Toolkit: Unlocking The Secrets Of Tertiary Success

by Goerke , Grellier , Jane Grellier and others

Online Price: $47.99

Understanding Nlp: Strategies For Better Workplace Communication - Without The Jargon

by Kite , Frances Kay, Neilson Kite and others

Online Price: $23.95

Ft Essential Guide To Business Writing: How To Write To Engage, Persuade And Sell

by Ian Atkinson

Online Price: $22.99

Difficult Conversations: How To Discuss What Matters Most

by Patton , Bruce Patton, Sheila Heen and others

Online Price: $22.95

Telephone Techniques

Synopsis

Offers an exercise-based, month-long programme for improving business telephone techniques, plus a follow-up chapter to help ensure the skills acquired don't slip. The text also offers self-testing tables, for those readers who need some independent means of guaging their progress.