Crucial Conversations Tools For Talking When Stakes Are High

by Patterson , Kerry Patterson, Grenny , Joseph Grenny, Ron Mcmillan and Al Switzler

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Ships in 24-48 hours directly to you - Typically received in 10-15 working days after dispatch

Online Price: $25.99

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Crucial Conversations Tools For Talking When Stakes Are High

Synopsis

A guide to purpose-driven communication. It explains how to: transform negative feelings into powerful dialog; make it safe to talk about almost anything; be persuasive, not abrasive; improve professional and personal relationships; and, impact productivity, quality, and safety in a positive way.